Why Your App's Search Box Might Be Quietly Failing
A search box is one of the most requested, least specified features in any brief. Here's why the naive version breaks down and what real search actually needs.
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Insights on business software and automation
Practical thinking on business systems, automation and software built around the way organisations actually work.
How I Show You Progress Before Anything Goes Live
Paying for something you can't see until it's finished is a real worry. Here's how I let clients watch a build take shape, and what to ask any developer about it.
When Your Automation Retries, Does It Make Things Worse?
A failed API call that retries too eagerly can knock over the very system it's trying to reach. Here's what a retry storm is and how sensible automation avoids one.
Backups Aren't Simple: What 'We Have Backups' Actually Needs to Mean
Most businesses assume backups work until the day they need one. Here's what 'we have backups' should actually mean, and the questions worth asking before that day comes.
How to Block AI Training Without Disappearing From AI Search
Blocking AI training crawlers and staying visible in AI-powered search aren't the same setting. Here's how the crawlers actually differ, and what to check on your own site.
Your Chatbot Can Draw a Chart. Can It Draw the Same One Twice?
Chat tools can turn a spreadsheet into a chart instantly, but ask the same question next month and you might get a different answer. Here's why that matters for business reporting.
Your Data Doesn't Need to Be Hacked to Leak. It Just Needs to Be Scraped
The Chess.com leak wasn't a hack, it was scraping. Here's what that means for any business running a platform with user profiles, listings or public-facing data.
What the Tractor Repair Fight Teaches You About Owning Your Business Software
The John Deere right-to-repair story is really a story about who controls the software your business depends on. Here's how to check where you stand.
Why 'Just Add a Role' Stops Working for Permissions
A simple admin/user permission check works until someone needs access to one client's data but not another's. Here's how permissions actually get complicated, and how to fix it without building a system you didn't need.
Shopify Went Back to Native. Does That Mean Your App Should Too?
Shopify is rebuilding parts of its app in native Swift and Kotlin instead of React Native. That doesn't mean cross-platform is dead, but it does say something about when native is worth the extra cost.
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