How Many Services Does Your 'Simple' Process Actually Rely On?
A single 'simple' business process can quietly depend on five or six different tools stitched together. Here's why that matters and how to find out how exposed you are.
Insights
Insights on business software and automation
Practical thinking on business systems, automation and software built around the way organisations actually work.
Algorithmic Pricing Is Under Legal Scrutiny, and It's Not Just Landlords
Litigation against algorithmic rent-pricing tools is expanding into other industries. If your business uses any automated pricing software, here's why ownership and transparency now matter more than convenience.
Your AI Tool Remembers Everything. That's Not the Same as Being Right
AI tools that remember past conversations feel impressive, but memory without a way to verify it against the current facts is a liability, not a feature. Here's how to build it properly.
You Don't Need the Biggest AI Model, You Need the Right One
Bigger AI models aren't always better for business automation. Here's how I think about picking the right-sized tool for the job, with real examples.
Who Owns the Code? What to Check Before You Commission Bespoke Software
Before you sign off on a bespoke software project, there are a handful of ownership and continuity questions worth asking, whatever size the developer is. Here's what I'd check.
What Happens When the API You Built Your Business On Changes
Automations built on someone else's API can stop working with no warning. Here's what actually breaks, why, and how to build integrations that hold up.
Who Actually Checks the AI-Generated Code in Your Project?
AI coding tools have made it easy to generate working code fast, but 'it runs' isn't the same as 'someone understands it and will stand behind it'. Here's what to ask before you sign off on AI-assisted work.
Why Your App Slows Down as It Grows: The N+1 Query Problem Explained
A plain-English look at why software that runs fine in testing can grind to a halt once it's handling real amounts of data, and what I do to stop it happening.
Good Software Should Make It Hard to Do the Wrong Thing
If a process relies on staff remembering every rule and every next step, mistakes will happen. Good software should make the right process the easiest one to follow.
Got a problem worth solving properly?
Tell me what's slowing your business down. The first conversation is free and straightforward, and it's with me, not a salesperson.
Or email me at josh@thackr.co.uk